Customer Support

Need help with your account, services, or have a technical question? We're here to help you get back on track quickly.

Business Support

Interested in partnering with us, discussing business solutions, or managing your account? Let's start a conversation.

Send Us a Message

Complete the form below and we'll get back to you as soon as possible.

Please provide as much detail as possible to help us assist you better

We typically respond within 24–48 hours during business days.

Ways to Reach Us

Choose the method that works best for you. We're here to help with all your IT needs.

Email

Customer Support:
support@rebuildsystem.com

Business Inquiries:
business@rebuildsystem.com

We usually respond within 1–2 business days

Phone & WhatsApp

+44 (0) 7507 645 411

WhatsApp: +44 (0) 7507 645 411

Monday to Friday, 9:00 AM–6:00 PM (UK time)
Emergency support available 24/7

Location & Service Area

Based in: London, United Kingdom

Service Coverage: UK & Europe

Remote support available worldwide
In-person visits in London & surrounding areas

Support Options

Remote Support: Available for most IT services, consultations, and problem-solving

In-Person Support: Available in London and nearby areas for installations, setup, and complex projects

We'll help you choose the best option for your situation

Response Times

General Questions: 1–2 business days

Urgent Issues: Within 24 hours

Emergency Support: Immediate response for critical problems

Include "URGENT" in the email subject line for faster response

Best Way to Contact Us

For the fastest response, use the contact form above or send us an email. For urgent matters, call or message us on WhatsApp.

We welcome all questions—we're here to help!

Frequently Asked Questions

Quick answers to common questions

How long does it take to get a reply?

We typically respond within 1–2 business days. For urgent technical issues, we prioritize your request and aim to respond within 24 hours.

I'm a business owner. How can I partner with you?

Use the contact form above and select "Business Partnership" as your topic. Tell us about your business and how you'd like to work together, and we'll get back to you soon.

Do you offer emergency support?

Yes! For critical issues that affect your business, contact us immediately by phone or email. Include "URGENT" in the subject line for faster response.

Do you provide remote or in-person support?

We offer both options. Remote support works great for most technical issues and consultations. In-person visits are available in London and nearby areas for complex installations and projects. We'll help you choose the option that works best for your needs.